Product Updates

OpCon Release Schedule: What to ExpectAt SMA Technologies, we want you to be informed and prepared when it comes to product updates. Our release schedule provides a predictable roadmap for OpCon enhancements, while allowing flexibility for the unexpected.Our Release ProcessEach major release follows a structured development lifecycle to ensure we deliver high-quality features and improvements. Here's a quick overview of the process: Ideation: Ideas are gathered from customer feedback and internal insight. Refinement: Ideas are reviewed, scoped, and prioritized. Publishing: Approved features are documented and communicated. Work Window: The development team builds and tests the updates. User Acceptance Testing (UAT): About one month before each release, we conduct UAT to validate functionality and usability. While we aim to follow the schedule closely, we recognize that flexibility is sometimes necessary to address real-world variables.Release TimelineHere’s a look at the upcoming release windows to help with your planning:Cloud and On-Prem Release CadenceAs we continue future development, we’re no longer structuring OpCon updates as short-term support (STS) and long-term support (LTS) releases. Instead, cloud-hosted OpCon will receive a quarterly features release.Self-hosted OpCon will receive an annual features release (equivalent to an LTS release), as well as quarterly maintenance releases.We’ll continue providing hotfix support to both, and all feature releases will be supported for 36 months after their release date.

Microsoft is making a significant change that could impact your OpCon environment. Beginning September 2025, Microsoft will retire legacy authentication methods (Basic Auth) for Exchange Online, requiring all users to transition to Modern Authentication (OAuth 2.0).Why This MattersOnce Microsoft deprecates Basic Authentication, any OpCon job using SMTP Basic Auth for email notifications will fail to authenticate, causing emails not to send. Identifying affected systems now will help ensure you transition smoothly to Modern Authentication without disruptions.What This Means for YouIf your OpCon environment relies on email notifications sent via SMTP Basic Auth to authenticate with Exchange Online, your jobs may fail to send emails once this change takes effect. That means critical notifications might not reach your teams, potentially disrupting your automation workflows.🔹 OpCon Cloud customers using the Relay component are NOT affected.To ensure a smooth transition and assess the impact on your environment, we need your input.How to Check Your SetupPlease confirm the following:Are you currently using email notifications in OpCon? Is the SMTP account for OpCon notifications a Microsoft Exchange Online account? If “yes” to both of the above, what is your OpCon version?Action RequiredIf you answered “yes” to both Question 1 and 2, please reply to support@smatechnologies.com as soon as possible with your OpCon version to open a support ticket.How to Find Your OpCon Version (On-Prem Customers only)On your OpCon server, go to Control Panel Navigate to Programs > Programs and Features Locate SMA OpCon and check the version number📢 Don’t wait—confirm your setup today!If you have any questions, feel free to discuss them in the comments below or reach out to SMA Technologies Support.

The latest release for Wripple is now live as of Monday, 11.11.2024!Check out the below details to see all the latest additions to Wripple. New Application ConnectorsThe latest release comes packed with new 5 new connectors!OnBase Only the connector has been released with no events yet. The Wripple team is hard at work continuing development to solve for automating review and commitment of files for archiving to improve efficiency and reduce errors. Look forward to more details about this use case in the near future! Webex ​​​​​​​The Webex connector is available to configure. Includes the event “Send Message” to automate messaging to a specific person or space. Similar to the Teams and Slack connectors, this can be used in workflows to send internal notifications triggered by other events. Jira  The Jira Cloud connector is available to configure. Includes the event “Get Issue Details” to pull ticketing information out of Jira and into another app, such as internal messaging! This is part of another use case we are hard at work developing to automate response to critical tickets by triggering response group creation + pushing ticket info to the group, look forward to more about this in the near future! Outlook ​​​​​​​An updated Outlook 365 connector is available to configure. Includes the trigger “Email Received” and action “Send Email”. This updated version includes OAuth so that getting the configuration running only takes the click of a button! Smartsheet ​​​​​​​The Smartsheet connector is available to configure. Includes the events “Add Rows” and “Create Sheet” to push information from other apps into your Smartsheet. This is part of a use case to extract DocuSign inputs and push them into an existing Smartsheet automatically instead of having someone manually keying in the information. Try it out!  New Events for Existing Application ConnectorsThere were also several new events added to existing connectors!Synapsys Add, Update, and Get Prospect information events Search for Referrals KeyStone Add or Update a Note in KeyInsights  Keep an eye on the Wripple Group for feature highlight posts on more details about how to make use of these new applications and events!