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OpCon Release Schedule: What to ExpectAt SMA Technologies, we want you to be informed and prepared when it comes to product updates. Our release schedule provides a predictable roadmap for OpCon enhancements, while allowing flexibility for the unexpected.Our Release ProcessEach major release follows a structured development lifecycle to ensure we deliver high-quality features and improvements. Here's a quick overview of the process: Ideation: Ideas are gathered from customer feedback and internal insight. Refinement: Ideas are reviewed, scoped, and prioritized. Publishing: Approved features are documented and communicated. Work Window: The development team builds and tests the updates. User Acceptance Testing (UAT): About one month before each release, we conduct UAT to validate functionality and usability. While we aim to follow the schedule closely, we recognize that flexibility is sometimes necessary to address real-world variables.Release TimelineHere’s a look at the upcomi
Microsoft is making a significant change that could impact your OpCon environment. Beginning September 2025, Microsoft will retire legacy authentication methods (Basic Auth) for Exchange Online, requiring all users to transition to Modern Authentication (OAuth 2.0).Why This MattersOnce Microsoft deprecates Basic Authentication, any OpCon job using SMTP Basic Auth for email notifications will fail to authenticate, causing emails not to send. Identifying affected systems now will help ensure you transition smoothly to Modern Authentication without disruptions.What This Means for YouIf your OpCon environment relies on email notifications sent via SMTP Basic Auth to authenticate with Exchange Online, your jobs may fail to send emails once this change takes effect. That means critical notifications might not reach your teams, potentially disrupting your automation workflows.🔹 OpCon Cloud customers using the Relay component are NOT affected.To ensure a smooth transition and assess the impac
This video is a step-by-step guide to highlight feature parity, location differences, and action differences in Solution Manager compared to Enterprise Manager when using Job Master.
Are you brimming with ideas to enhance our products? We greatly value your input and encourage you to share your innovative suggestions on our Ideas page. Our team is dedicated to constantly improving our product, and your insights are instrumental in driving these enhancements.We aim to be transparent with you about the process of implementing customer ideas. While we have a predetermined roadmap guiding our development efforts, we always strive to incorporate your suggestions whenever possible.Once you submit your idea, our team evaluates it based on feasibility, impact, and alignment overall with goals for the product. Your idea may undergo several stages of consideration, including:Initial Review: Our team assesses the suggestion for its potential to improve user experience and operational efficiency. Feasibility Study: We evaluate the technical and resource requirements needed to implement the idea. Prioritization: Ideas that align with our strategic objectives and offer significa
Set API certificate:This article will show you how to set an auto-signed certificate or your own signed certificate to your OpCon Rest. You'll find three scenarios :1. Generate a new self-signed certificate if no certificate found.2. Generate a new self-signed certificate if the existing certificate is expired.3. Set your own signed certificate. 1. No certificate found:In some cases the OpCon API is not reachable because the certificate is not find by the API, in this case you may only have to apply this procedure to allow the API to use it own auto-generated self-signed certificate : 1. Stop the RestAPI service: SMA OpCon RestAPI 2. Open a command prompt as Administrator 3. Navigate to the SAM folder (for installation on the system drive C:\Program Files\OpConxps\SAM) 4. Run the following command SMAOpConRestApi.Controllers.exe -setcertificate (for older version replaceSMAOpConRestApi.Controllers.exe by SMAOpConRestApi.OwinService) 5. Verify the process completed successfully, the log
Use this document if performing one of the following functions:AIX upgrades Applying firmware updates Setting up a backup or failover system Applying a Symitar UpgradeOverviewPerform the following procedures for each Symitar box you are upgrading.💥DangerInstalling AIX completely replaces the operating system, including the /(root) file system in addition to /usr, /var, and /opt. You will need to reinstall any software placed in these file systems by third parties (including software by third-party web developers) that was not obtained through Symitar. If you do not copy the /ops/bin and /usr/local/lsam directories into an area saved by the AIX install (e.g., /SY</OP or a home directory), you will need to reinstall RSJ and the LSAM software to your host before attempting to run OpCon jobs on the upgraded server.💥DangerSimply performing a rcp copy will not properly install and configure SMA’s software. Failure to follow proper procedures will result in downtime. Validate sufficient
Introduction to OpCon troubleshootingThis article is designed to introduce you to the basic troubleshooting of OpCon. It will provide you some tips to perform a first analysis of your environment if you encounter some troubles with OpCon or an agent based on Windows. This article will also provide you some reflexes with OpCon and will help you to identify faster what the issue is and eventually how to solve it.OpCon log filesOpCon log files are located under C:\ProgramData\OpConxps\SAM\Log if the installation is performed on the C: drive . If it's on a different drive, the log files are located under D:\OpConxps\SAM\Log for example.The log files will provide useful information about everything related to OpCon and it's important to start the troubleshooting from here. Every process has it own log file.FoldersArchives : last 10 days of OpCon log files are stored in this folder (default setting). Report : generated BIRT reports and associated log files are in this folder. SMASchedMan : c
When SAM attempts to process job starts and receives an arithmetic overflow:What is the issue?When you click on your job and "View Job Output", you may encounter a JORS error and not be able to retrieve your job log.If you see this error message, then your machine is not correctly configured.How to solve this?It's quick and simple! Just navigate on your Enterprise Manager to the Machines page, then select your machine.For this operation you'll need to stop the communication for a short moment, please make sure that you can briefly cut the communication without impacting your plan!Once the communication is stopped, click on "Open Advanced Settings Panel" and go to the second tab "Communication Settings". At the bottom of the page, you'll see "JORS Port Number". Just enter on this field the JORS Port Number of your LSAM. Usually, the JORS Port is the Communication port of your machine + 10 (e.g., 3100 for the communication, 3110 for the JORS).Once the modification is done, just save and
You try to display the "Reports" page on your Enterprise Manager and you are stuck with a blank page after several minutes:How Enterprise Manager works with the reportsEnterprise Manager uses the Eclipse RCP framework behind the scene to run the app. EM is only made of plugins, that are dynamically loaded on demand when a plugin is opened. The Eclipse RCP framework use a plugins mechanism named OSGi to load plugins (JARs) - this controlled by the framework and EM have no control on it.When a plugin is loaded it means the JAR (which is an archive file, like a zip) is dynamically extracted in-memory (and some part may be extracted on the disk as well) for usage. When this happens, anything that filters I/O (e.g. virus protection softwares) slow things down, then how slow it is relative the software that filters for analysis.What are the solutions?BIRT Report Viewer plugins in EM is relatively heavy, so the plugin loading might be slow in case every file dynamically extracted is analyzed
Enterprise Manager connection profileTo access OpCon for the first time from the Enterprise Manager interface, you'll need to create a connection profile to link your "EM" to the OpCon SQL Database.If you need to set up multiple workspaces, it can be easier to share a predefined profile to user. The profile information is stored in an profiles.xml file located under the Windows user and then .entrerpriseManager. For example : C:\Users\mbagard\.enterpriseManagerYou just need to share this profiles.xml file to another user and drop it to the same folder. When the user will start is EM, the profile will be available for connection.✏NoteThe profiles.xml does not contain any connection information about a specific user, it does only contain a SQL user and encrypted password to connect to the OpCon Database.
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